How We Ensure Quality

Describe the range of services you offer to support your customers. Highlight how your services are designed to meet their needs at every stage, ensuring a seamless experience from start to finish.

Trusted Brands Only

Every product on Herbs.Ltd is sourced exclusively from established, reputable Ayurvedic and herbal brands — Himalaya, Dabur, Kapiva, and more. These are manufacturers with decades of research, FSSAI and AYUSH compliance, and proven track records. We do not experiment with your health.

Genuine Products, Always

We source directly through authorised channels. Every product you receive is genuine, properly labelled, and within its shelf life. No grey market, no substitutes.

Careful Handling & Packaging

Herbs and Ayurvedic formulations are sensitive. We store and pack every order with care to ensure the product reaches you in perfect condition — exactly as it left the manufacturer.

Your Feedback Drives Us

We actively monitor customer feedback on every product we carry. If a product consistently underperforms, we remove it. Our catalogue is a living, evolving standard — not a static list.

Trusted by teams at

  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?

Orders

What payment methods do you accept?

We accept all major payment methods including UPI, credit and debit cards, net banking, and wallets via Razorpay. Cash on Delivery (COD) is also available on all orders across India.

What is your return policy?


We offer a 7-day return window on unused, unopened products in original packaging. For damaged, missing, or incorrect items, you must report within 48 hours of delivery with an unboxing video as proof. Full details are on our Returns & Refunds page.

Can I change or cancel my order?

Order changes or cancellations can be requested within 12 hours of placing the order. Once the order is dispatched, it cannot be cancelled. Please contact us immediately through our website if you need to make any changes.

Shipping

Do you ship internationally?

Currently we ship within India only. We deliver pan-India with standard timelines of 5–7 business days. International shipping will be introduced in future.

How can I track my order?

Once your order is dispatched, you will receive a tracking link via WhatsApp or email. You can use this link to track your shipment in real time through our courier partner's portal.

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